Help centre
Find answers for punters, promoters and venues.
Getting started
Accounts, cities, and how Are You About works.
4 articles
Plans & groups
Creating plans, voting, RSVPs, and About+.
8 articles
Events & tickets
Finding what's on, RSVPs, and cancellations.
4 articles
For organisers
Applying, going live, editing events, and payouts.
3 articles
For venues
Claiming, editing, offers, insights, and popular times.
2 articles
Trust & safety
Reporting, blocking, and keeping the vibe right.
4 articles
Billing & refunds
Ticket refunds, payment issues, and receipts.
2 articles
All articles
- How do I create a plan?From idea to locked-in plan in a few taps.
- How do I find events?What's on, happening soon, and personalised picks.
- How do I list an event?Applying as an organiser and going live.
- How do I list my venue?Claiming your venue and keeping it accurate.
- How do refunds work?Refunds, booking fees and payment problems.
- Reporting a user, venue or eventHow to flag something that isn't right.
- What is Are You About?The quick version: sort the plan, not the group chat.
- Buying ticketsCheckout, squad checkout, and where your ticket lives.
- Creating an account and onboardingSigning up, your username, and what we ask for.
- How does voting and RSVP work?Picks, votes, locking in, and changing your mind.
- Offers and loyalty cardsRunning offers and stamp cards for locals.
- Receipts, About+ and subscriptionsFinding receipts and cancelling a subscription.
- Staying safe when you meet upSensible precautions for going out with new people.
- Using the promoter dashboardSales, attendees and door scanning.
- Solo plans and inviting people laterGoing out on your own, then rallying a squad.
- Getting paid: Stripe and payoutsVerification, timings and fees.
- What is About+?Describe a night out in your own words and we'll build it.
- Which cities are live?Where Are You About currently has full coverage.
- Your privacy controlsWho sees what, and how to change it.
- Your wallet, Apple Wallet and Google WalletTickets, offers and loyalty cards in one place.
- Deleting your accountWhat happens to your data.
- Groups: crews, rituals and shortlistsStanding crews for the people you go out with most.
- If an event is cancelled or movedWhat happens to your ticket.
- Notifications: app, email, WhatsApp and SMSChoosing how plan updates reach you, and how to stop them.
- Finishing a plan and the recapWrapping up the night and keeping the memory.
- Your people, connections and nudgesFriends, close friends, mutuals and the nudge button.
- Using "I'm about"Broadcasting that you're free without organising anything.
Still stuck?
Email team@areyouabout.com and we'll come back to you.