Terms of Use

Last updated: 29 July 2026

These terms are an agreement between you and 012 Agency Ltd, a company registered in England and Wales (company number 15318856), trading as Are You About (“we”, “us”). They apply whenever you use areyouabout.com or any of our apps and features. If you don't agree with them, please don't use the service. Our Privacy Policy forms part of these terms.

1. Who can use Are You About

You must be at least 16 to have an account. Many listings, events and offers are restricted to over-18s, and venues and organisers may require ID at the door. You're responsible for making sure you meet the age and entry conditions for anything you book or attend.

Keep your login details secure and don't share your account. Tell us straight away if you think someone else has access to it.

2. Your account and username

Usernames are unique and first-come, first-served. We may reclaim usernames that impersonate someone, infringe a trade mark, are offensive, or are used to mislead. Verified or official badges are granted at our discretion and can be removed.

3. Plans, groups and invitations

You can create plans, invite people by link, WhatsApp, SMS or email, and form groups. Only invite people who would want to hear from you — sending unwanted invitations or scraping contacts is not allowed. When you share a plan link, anyone with that link can see the plan and RSVP, so treat links accordingly.

Group admins can manage members, approve join requests and remove content in their group. We may step in where a group breaches these terms.

4. Community rules

Don't use Are You About to:

  • harass, stalk, threaten, bully or impersonate anyone;
  • post illegal, hateful, sexual, violent or infringing content;
  • spam people with nudges, pings, invites or messages;
  • list fake events, fake venues or fraudulent offers;
  • scrape, reverse engineer, overload or attempt to break the service;
  • resell or automate access to the service without our written permission.

You can report or block anyone from their profile or a plan. We may remove content, limit features, or suspend or delete accounts that breach these rules, and we may do so without notice where there's a risk to others.

5. Your content

You keep ownership of the photos, text and plans you create. You grant us a non-exclusive, worldwide, royalty-free licence to host, store, reproduce and display that content for the purpose of operating and promoting the service — for example showing your plan to people you invited, or a group photo in that group's recap. You confirm you have the right to share anything you upload, including permission from people in photos.

6. Listings, recommendations and third parties

Venue details, opening hours, popular times, events, prices and recommendations come from a mix of partners, public sources, venue owners and automated systems, and are provided “as is”. Always check details directly with the venue or organiser before you travel. Some links take you to third-party services such as booking partners, ticket partners or ride-hailing apps, and those are governed by the third party's own terms. Some partner links are affiliate links, meaning we may earn a commission at no extra cost to you.

7. Tickets

Where you buy a ticket through Are You About, the event is run and sold by the organiser, not by us. We act as the organiser's agent to take payment and issue tickets. Your contract for attending the event is with the organiser, and their event terms and entry conditions apply alongside ours.

  • Payment. Payments are processed by Stripe. Prices are shown inclusive of any booking fee before you pay; fees are non-refundable unless the event is cancelled.
  • Reservations. Tickets are held for a limited window while you check out. If you don't complete payment in time, the hold is released.
  • Group checkout. Where a plan uses squad checkout, the organiser's order only completes when the required number of seats are paid for. Unfulfilled holds are released and any charges reversed.
  • Delivery. Tickets appear in your wallet in the app, with a scannable code. You can add them to Apple Wallet or Google Wallet. Don't share your ticket code — the first valid scan gains entry.
  • Refunds. If an event is cancelled you're entitled to a refund of the face value. If it's rescheduled, your ticket normally remains valid for the new date. Change-of-mind refunds are at the organiser's discretion and set by their refund policy shown at checkout. Because tickets are for a leisure event on a specific date, the statutory 14-day cancellation right does not apply.
  • Resale. Reselling tickets above face value or through unauthorised channels is not permitted, and we may void tickets we believe have been resold or obtained fraudulently.

8. Offers, loyalty and wallets

Offers, discounts and loyalty rewards are provided by the venue, not by us. The venue sets the conditions, availability and expiry, and can withdraw an offer. Stamps and rewards have no cash value and can't be transferred or exchanged. If a venue closes or leaves the platform, unredeemed stamps may lapse.

9. About+ and other paid subscriptions

About+ and venue or promoter subscriptions are billed through Stripe on a recurring basis at the price shown when you subscribe, until you cancel. Cancel any time from your settings — you keep access until the end of the paid period, and we don't refund part-periods unless the law requires it. We may change subscription pricing with at least 30 days' notice before your next renewal.

About+ uses AI to draft plans and suggestions. Output can be wrong, out of date or unsuitable — check the details before you rely on it. Don't submit other people's personal information into About+ without their permission. Fair-use limits apply, and we may throttle or suspend abusive usage.

10. Messages you receive

We send service messages about your plans, tickets and account by email, in-app notification and — if you verify a number and opt in — WhatsApp or SMS. Standard carrier charges may apply. Reply STOP to opt out of that channel, or manage channels in your notification settings. Some messages, such as security codes and ticket confirmations, are essential to the service and can't be turned off.

11. Organisers and promoters

If you list or sell events on Are You About, you additionally agree that:

  • you have the right to run and sell the event, hold any licences required, and your listing details, pricing and capacity are accurate;
  • you'll complete Stripe's identity and business verification before receiving funds;
  • payouts are made to your connected account after the event, less our platform fee, payment processing fees, refunds and chargebacks. We may hold or delay a payout where there's a dispute, suspected fraud, an unusually high refund rate, or a cancelled event;
  • you're responsible for delivering the event, honouring your refund policy, handling attendee questions and complaints, and for any VAT or other taxes on your sales;
  • chargebacks and refunds relating to your events are your liability, and we may recover them from future payouts;
  • you'll handle attendee data lawfully and only for running your event, and you'll comply with our Privacy Policy;
  • we may unpublish a listing, cancel sales or remove your organiser access if you breach these terms or put attendees at risk.

12. Venues

Claiming a venue means you confirm you're authorised to represent it. Keep your details, hours, offers and imagery accurate and up to date, and make sure you own or are licensed to use any photos you upload. Insights and analytics we provide are estimates for guidance only. Paid venue packages are subscriptions and are covered by section 9. We may suspend a claim if we can't verify it or receive credible complaints.

13. Safety

Are You About helps you meet up with people and go out — it doesn't vet users, venues or events, and it isn't a safety service. Use your judgement, tell someone where you're going, and follow the safety guidance in our help centre. In an emergency, contact the emergency services.

14. Availability

We're building fast, so features may change, break or be withdrawn, and we don't guarantee uninterrupted access. We may carry out maintenance or update features without notice. Where a change materially reduces a paid subscription's value, you can cancel and we'll refund the unused portion.

15. Liability

Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or anything else that can't be limited by law. Nothing here affects your statutory rights as a consumer.

Otherwise, we're not liable for events not going ahead, venues closing, inaccurate third-party information, the conduct of other users, organisers or venues, or for indirect or consequential loss. Where we are liable, our total liability to you is limited to the greater of the amounts you paid us in the previous 12 months or £100. Business users (organisers and venues) additionally agree we're not liable for loss of profits, revenue, goodwill or data.

16. Suspension and closing your account

You can delete your account at any time from Settings → Account. We may suspend or close accounts that breach these terms, and we'll normally tell you why. Tickets already issued for future events remain valid unless they were obtained fraudulently.

17. Changes to these terms

We may update these terms as the product evolves. We'll change the date at the top and, for material changes, notify you in the app or by email. Continuing to use the service after a change means you accept it.

18. Law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction. If you're a consumer living elsewhere in the UK or the EEA, you keep the protection of your local mandatory laws.

19. Contact

Are You About is operated by 012 Agency Ltd, a company registered in England and Wales (company number 15318856). Questions about these terms? Email team@areyouabout.com.